We are happy to offer you free returns for all your purchases at moma online store in italy. All orders are processed in euros (eur, €). Any returned products will be redelivered by moma at no additional shipping cost to the customer, provided that the returns procedure is followed. Your order should arrive in approximately 2-7 business days after shipping, Monday through Friday. Please ensure that the shipping address is correct as we are unable to change your order information once the goods have left our warehouse and are in transit. We also cannot process an order where a PO Box, apo/fpo or return address is listed as the delivery address.
Important information about international shipping outside the European Union.
For orders delivered to countries outside Italy, the relative shipping cost is displayed at the time of payment, while any customs or import duties will be charged to the user. Any returned products will be redelivered by moma at the same cost as delivery to the customer, provided that the returns procedure is followed. Please note that in any case, any customs or import duties imposed on products returned to Italy will be charged to the user.
Taxes & Duties
Moma ships its orders with the "delivery duty paid" (ddp) formula in the following countries - therefore taxes and duties are considered included for the following countries: austria, belgium, bulgaria, croatia, cyprus, czech republic, denmark, estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden. In these countries, orders will arrive directly at their destination address, without additional costs in addition to the amount paid at the time of the order. For all other countries, orders are sent as "delivery duty unpaid" (ddu), i.e. net of any local sales taxes or customs duties. If you live in a non-EU country, we advise you to find out about local taxes and duties before placing an order on moma.it. Please be aware that any local sales taxes or customs duties are excluded and will be charged directly to the customer by the courier for each order upon delivery and will not be refunded if the items are returned.
VAT All prices on our website include VAT, where applicable, as well as any applicable sales tax charges in the country of delivery. Rates vary by country, but our prices remain the same due to various supply chain factors. For more information write to us at: ecommerce@moma.It